A Keepsake To Cherish is run and owned by me, Penny Rumbelow I make and sell a variety of keepsake and memory bears, and I run my business online. I run my business from my private residence.
I have at present time a shop on Etsy.com , a website - www.akeepsaketocherish.co.uk and a Facebook business page.
1. What information I collect.
The information that I collect from customers as part of A Keepsake To Cherish is as follows: -
Name
Address
Telephone number
Email address
PayPal address
2. What I use the information for.
This information is used solely to: -
•Provide services, such as taking payment and posting orders to customers.
•Complete transactions and draft invoices
•Comply with any legal obligations, such as tax legislation
•Comply with Etsy Sellers Policy and Terms & Conditions
3. Third Parties I share information with
I do not share your information with any third parties except for the following, and in compliance with Facebook Policy and Terms & Conditions
• Etsy
• Facebook
• Paypal
• My Hermes
• Royal Mail
• Any party such as the UK government as part of legal obligations, such as tax legislation, or in compliance with any legal claim.
See below for links to the appropriate privacy policies.
4. Length of Time I retain your information.
All emails, messages or communications sent electronically are deleted upon completion of your transaction.
I do not retain hard copies of any invoices. Details of each sale are recorded in my accounts book, but customers detail as listed above are not noted in the same. Copies of the invoices are stored on my laptop which is password protected and does not leave my home. Invoices are retained for 6 years in accordance with the guidelines set out by HMRC after which time they are deleted.
5. Your Rights.
You have the rights to the following: -
• Access. You can request at any time a copy of the information I hold.
• Change. You can request that I change, delete or restrict the information I hold.
• Object. You can object to my holding or using your information. Please note to do so may mean I cannot complete your transaction.
• Complain. Should you have any concerns or believe I have misused your information, you can make a complaint in accordance with the General Data Protection Regulations 2018.
6. Other
Information relating to customer's personal bank accounts, credit cards or other such matters is held by PayPal and Etsy and I do not have direct access to these details. I would refer the reader to PayPal's policy and Etsy's policy on the General Data Protection Regulations 2018.
Links to the appropriate policies are here: -
• https://www.etsy.com/uk/legal/privacy/
• https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
https://www.royalmail.com/privacy-policy/
• https://www.myhermes.co.uk/privacy-policy.html
• https://www.facebook.com/full_data_use_policy
I can confirm I do not use Cookies or other such programmes.
7. Contact
If you require any further information or have any concerns, please contact me at somethingmorebears@hotmail.com or
A Keepsake To Cherish, 52 Clarkson Avenue, Wisbech, Cambs PE13 2EH